Speed of Delivery
We endeavour to despatch all orders of personalised mugs and promotional mugs within 15 working days for UK mainland, unless extra personalisation has been ordered which may add an extra two working days. Export orders can take longer to despatch dependent upon the method of delivery.
Ease of Use
Place your order 24 hours a day, seven days a week.
Manufacture
All the coffee mugs we offer are manufactured by skilled craftsmen. Each piece is hand cast from fine quality fine bone china. Each ceramic mug then goes through two firings in a kiln to 1300 degrees before having your personalisation applied and then undergoing a third and final firing. This very labour intensive process ensures that we offer you products that conform to the highest standard and are both microwave and dishwasher safe.
Durability
Did you know you could stand one of our bone china mugs under the wheel of a double-decker bus and not break it.
Design
Our website allows you to express yourself and be creative, you decide on the mug shape, you decide on the font and colour and the positioning of your personal message. If required we can also apply photographs to our ceramic mugs but we would require an image on a CD at 300 ppi. Please request a price on this, it is a great idea for births, marriages and annniversaries.